(615) 446-9051 | 236 Cowan Rd. Dickson, TN 37055 | Office Hours - Mon. to Fri. 8 am – 5 pm | descustomerservice@dicksonelectric.com

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In case of an emergency or threatening situation, call 911.

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Dickson Electric System
236 Cowan Road
Dickson, TN 37055

Hours: 8 a.m. – 5 p.m. Central Standard Time
Monday through Friday, except holidays

Phone: (615) 446-9051
Fax: (615) 446-7111
Customer Service Fax: (615) 441-6362


All written comments should be sent directly to:

Dickson Electric System
P.O. Box 627
Dickson, TN 37056


General Inquiries: descustomerservice@dicksonelectric.com

Employment Opportunities: humanresources@dicksonelectric.com

Engineering Department: engineering@dicksonelectric.com

Outdoor Lighting: outdoorlights@dicksonelectric.com

Residential Energy Advisor: energyadvisor@dicksonelectric.com

Report Power Theft:

Unauthorized uses and theft of electricity is illegal and extremely dangerous. To confidentially report suspicious activities involving electrical equipment, please call (615) 446-9051 or email us in complete confidence at reporttheft@dicksonelectric.com. All reports are completely confidential.

Social Media

Facebook: Facebook.com/dicksonelectric/

Twitter: @DicksonElectric

TVA Complaint Resolution Process 

The Tennessee Valley Authority (TVA) provides regulatory oversight for Dickson Electric System’s rates and policies. If you have an unresolved issue or complaint regarding your electric service or account that cannot be resolved by Dickson Electric’s employees or management, TVA may be able to provide assistance. Visit www.tva.com/complaintresolution for more information.

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