(615) 446-9051 | 236 Cowan Rd. Dickson, TN 37055 | Office Hours - Mon. to Fri. 8 am – 5 pm | descustomerservice@dicksonelectric.com


As businesses and organizations across Middle Tennessee adjust to the rapidly changing circumstances caused by COVID-19 and the related social distancing measures, safer at home orders, and reopening pressures, TVA EnergyRight™ has been working to provide valuable information and guidance that can help you modify your business operations at energyright.com/business-industry/covid-19/. It’s the perfect place to start if you’re unsure where to turn for up-to-date, reliable, relevant information as your business or organization begins to rebuild and recover.

Whether your business is temporarily shutting down its facilities or facing an unprecedented restart to your operations, we want to ensure you can protect your energy equipment and maintain healthy working conditions for staff and visitors.

In addition to a newly released Restart Recommendations Guide for Businesses and a directory of funding, guidance, and tax resources that may be available if your business is facing financial challenges, TVA has also created modified operations guides for the following sectors:

Dickson Electric System has updated its Business page. Click on the icons below to learn more.

Incentives for New/Expanding Business & Efficient Equipment

Engineering Services
(Free to Low Cost)

Education Opportunities

Rates & FAQs

Service Application and
Deposit Information

Read or Sign Up To Receive

What’s New at DES?

Contact Us


In partnership, The Tennessee Valley Authority and Dickson Electric Service offer a unique range of incentives designed to encourage economic growth in the Dickson Electric service area. The incentives will benefit your project from start-up to help ensure its long-term success. Both economic and power system metrics will be used to evaluate your project’s value to the area. These metrics will determine the funding levels available for your project.

Investment Credit:
– Performance based on an economic and energy criteria
– 5-year program for new or expanded operations
– About 8-12% annual savings credited to monthly power bill

Performance Grant:
– If a company is considering a new facility or expansion located in either Dickson County or outside of the TVA footprint, then the project (or new plant) could qualify for the Performance Grant
– Award based on project’s 5-year economic impact

Loan Fund:
– Loan to bridge gap in funding at potential lower interest rate
– Loan available if expanding jobs within the Dickson Electric service area
– Maximum loan $3 million
– Term 5 years to 20 years

FOR MORE INFORMATION: https://tvasites.com/Business-Benefits/Incentives.aspx


Engineering service offered by experts at a fee at or below market value and may be FREE!

Contact Dickson Electric at (615) 441-6346 to discuss the following services which may prevent down time or even avoid a disaster! DES offers services that can save you money and increase your profit margin by saving energy:

Technical Services:

– HVAC evaluation/consulting
– Lighting Studies
– Studies of wiring and electric distribution equipment

Predictive Maintenance:

– Ultrasonic testing to identify compress air leaks
– Infrared scans

Power Quality Analysis

Energy Use of Building and Equipment

Click here to view our Comprehensive Services Brochure


Dickson Electric Service and TVA’s Energy University:

– Low cost to no cost educational opportunities
– Production cost savings and enhanced productivity through technologies advancements
– Reports/data/research on improved processes and technology innovations
Click here for full catalog (PDF)

University of Tennessee Center for Industrial Service (UTCIS):

– Low cost training, consulting services and education
– Offering solutions to grow, succeed, and improve profitability
– Click here to learn more: http://www.cis.tennessee.edu/manufacturing-excellence/contact-solutions-consultant.

Detailed Programs Available through UTCIS:

Smart Talent System is an employer based skills development system available exclusively through UTCIS: Click here to download a pdf

Workforce Status Review  is a confidential, unbiased assessment of efforts to build a dependable team of workers to keep your business growing: Click here to download a pdf

Business Energy Advisor (BEA) Portal:

Free energy information for Dickson Electric Systems’ business and industry customers.

– Energy information for every industry imaginable
– Fills the gap for businesses without an energy manager
– Energy calculators
– Energy advice on buildings, equipment, and processes
– Maintenance advice for equipment optimal performance
– Click here for entry into BEA portal: https://tva.bizenergyadvisor.com/

My Energy Advisor (MEA) Portal:

– Get tips and advice in reducing your energy use
– Find available incentives and TVA-vetted contractors to help make your energy improvements
– Track and assess energy and water consumption
– View billing history
– Click here for entry into MEA portal: https://www.myenergyrightadvisor.com/


Right size the most beneficial rate based on your electric needs.

There are several different rate structures, and Dickson Electric strives to right size your rate based on your business electric needs. The General Power Rate Schedule (GSA) applies to the firm power requirements (where a customer’s contact demand is 5,000 kw or less) for electric service to commercial, industrial, and government customers, and to institutional customers including, without limitation, churches, clubs, fraternities, orphanages, nursing homes, rooming/boarding houses, and similar customers. This rate shall apply to customers whose service is not available under any other resale rate schedule. All rates are evaluated on the previous 12 months kw demand and kw used.

GSA 1: Generally for small businesses and all non-residential buildings such as barns, workshops, and garages with demand <50 kw and <15,000 kwh. Charges are composed of an energy charge and customer charge.

GSA 2: Customers with electric needs that exceed 50 kw demand but does not exceed 1,000 kw demand, or if the customer’s billing demand is less than 50 kw but the energy exceeds the GSA 1 energy of 15,000. Charges are composed of a demand charge and a customer charge.

GSA 3: Customers with demand (contact demand or the highest billing demand during the last 12-month period) that exceeds 1,000 kw but less than 5,000 kw. If the customer using this rate has a qualifying SIC code (generally manufacturing will qualify SIC code 2000-3999) and a signed agreement, they will be qualified to participate in the General Manufacturing Credit (GMC). If the meter demand does not meet or exceed 1,000 kw, the credit will not be given for that month, but will be given any month the customer meets the required 1,000 kw demand. Charges consist of a demand charge, energy charge, and a customer charge. The GMC will appear on the power bill as a credit if all the terms of the GMC agreement are met.

General Manufacturers Credit (GMC)

The General Manufacturing Credit (GMC) offers significant power cost savings to qualifying manufacturers, which in turn helps retain manufacturing load in the Tennessee Valley. A strong manufacturing   base helps keep rates low for all consumers. For each month
in which an eligible customer (power rate GSA 3 and a sign GMC contract), has a metered demand that exceeds 1,000 kW** a credit is applied to each kW of metered demand used in determining the firm billing demand and each kWh of firm energy. Click here for more information on General Manufacturers Credit.

Customers with demand exceeding 5,000 kw should contact Dickson Electric to discuss a large power rates contract.


To view Power Rates, visit this link: www.dicksonelectric.com/power-rates/

Frequently Asked Questions (FAQs)

Here are a couple of FAQs. To ask a question, click here.

What is a demand charge?

In order to anticipate the amount of energy that is needed to meet the needs of our customers, DES uses the total of all customers based on the highest amount of power used in a 15 minute interval during the month. The demand charge is based on the maximum amount of power during the highest 15 minute interval that a customer uses within the month. The demand charge is calculated based on the kw used during the highest monthly interval multiplied by the demand amount.

What is the customer charge?

The customer charge is a fixed monthly charge for the basic fee for your electric service. It does not fluctuate with usage and does not include any consumption. The customer charge is a fee that is used to cover DES’s costs to maintain the DES electric grid and for administration cost associated with activities to maintain the customer’s account.


To apply for electrical service for business, click here to complete an application.

Please note: Dickson Electric Service requires a deposit on all electrical service accounts for the full term of service, and we will advise Customer of deposit amount to be provided for each account prior to activating electric service.

Click here to download and view DES Deposit Policies and approved payment options.


Dickson Electric Service distributes a quarterly newsletter to business and industrial customers in our service area. You may download and read our newsletters by clicking on the below links.

If you would like to be added to our Newsletter mailing list, please email Dustine Roberts: droberts@dicksonelectric.com.





My Energy Advisor (MEA) Portal: https://www.myenergyrightadvisor.com/

From checklists to contractors, MEA has everything you need to manage your business’ energy use. Get tips and advice for reducing energy use, find incentives for adding certain efficient electric technology, and find TVA/DES vetted contractors to help make improvements to your business’ building/equipment. And, you will also be able to track and assess your building’s energy and water consumption over time.


Have questions regarding your business or industrial needs? Click here to contact us.