(615) 446-9051 | 236 Cowan Rd. Dickson, TN 37055 | Office Hours - Mon. to Fri. 8 am – 5 pm | descustomerservice@dicksonelectric.com

Surge Protection For Your Home

Protect your home appliances and electronics from potential power surges through your meter. Surges can occur from damage to power lines by animals, accidents, or severe weather conditions. Dickson Electric System (DES) offers a leased surge protection device that is attached to your meter and is designed to direct surges to the ground instead of into your home. If a surge is powerful enough to pass through the device and damage appliances and electronics, warranty coverage is provided by the manufacturer.

Cost:  Your meter amps will determine the cost – $6.00 per month for 200 Amp service, and $9.00 per month for 400 Amp service. Some meter models may not qualify for installation of the surge device.

Process:  Residential customer must sign a two-year Application-Contract. When the contract term expires, the surge protection device continues billing on a month to month basis until customer requests removal of the device.

After receiving the completed Application-Contract, our technician will take an Ohm ground measurement at your meter to make sure it meets the manufacturer’s recommended safety requirements for installation. You will be notified in writing, 1) if the ground test passed and the surge device was installed, or 2) if the ground test failed and what correction measures are needed before we can install the surge device.

Warranty:  Limited warranty coverage is provided by the manufacturer for a defined list of home appliances and electronics, some exclusions apply. You will receive written instructions on the claim process should the device indicate failure and/or you have damaged appliances or electronics that are determined to be caused by a surge that passed through the device.

For more information on surge protection or to request an Application-Contract, please contact our Residential Energy Advisor by email at energyadvisor@dicksonelectric.com or by phone at (615) 441-6316.