(615) 446-9051 | 236 Cowan Rd. Dickson, TN 37055 | Office Hours - Mon. to Fri. 8 am – 5 pm | descustomerservice@dicksonelectric.com

What’s the latest with DES broadband??

Happy New Year from Dickson Electric! 2023 is sure to be an exciting year for DES and for our thriving communities. We know how important the DES Broadband project is to our customers, and so beginning this month, customers will have access to monthly online updates as new and exciting announcements become available and there’s more information to be shared!

CLICK HERE for the latest update, directly from our Broadband Director, Ronnie Sagar, on what’s been going on since our last update.

Still have broadband questions? Scroll down and submit your questions below, or email us directly at BROADBAND@DICKSONELECTRIC.COM.

Dickson Electric System is a public utility serving 38,000 customers in five counties.




How do I report a power outage?

To report a power outage, call Dickson Electric at (615) 446-9051 and select Option #1. Or you can enroll in text reporting by texting DES to 1.877.443.2333 and following the prompts. 

Contact Us ***If you are reporting an outage, please call 615.446.9051.***

How Can We Help

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Our Coverage Area

Dickson Electric currently provides service to Dickson, Hickman, Cheatham, Houston and Montgomery counties.

In case of emergency or life-threatening situation, dial 911.

To reach Dickson Electric System, call (615) 446-9051.
236 Cowan Road
Dickson, TN 37055
Hours: 8 a.m. to 5 p.m.
Monday through Friday, except holidays


Buried utilities could exist just about anywhere you dig in your yard. By law, you must call 811 before doing any building, trenching, blasting, or digging.

So, be safe and at least three days before doing any work, call 811 to learn where underground lines, pipes and cables are buried in your yard. Digging without this information is not only dangerous, but could also be costly.